Delta Airlines holds the reservation and offers the facilities to its customers at best so that you can be availed of the solution for the issues you hold. The problems that you have can be solved, and you can find the solution to them. For this, you are supposed to read through the information given in the content that shall guide you to contact Delta with a complaint. Skim through the given information and use it so that you can get the needful done.
Complaint Through the Call Process
Making a complaint about any service or deformity you came across through the Call process is the most adaptable and doable mode. You can just follow the given IVR instructions after dialing the complaint or the customer service number, 1 800 221 1212, and then follow the following:
- Press 1 to get help with a new reservation.
- Press 3 if there is any issue with the booking.
- Press 5 for assistance with any service you are looking to add to the booking you hold.
- Press 7 for other issues and help with other services.
- Press * to connect with a Delta executive for the help you are looking for.
How to Place a Complaint on the Complaint Form?
Delta Airlines has a different section allotted on its official website through which you can choose to place a complaint for the issues you are facing. In this case, you can choose to go through the given details of the procedure below:
- Visit Delta Airlines’ official website, www.delta.com.
- Click on the Need Help option available at the top middle portion of the page.
- Tap on the comments/ complaints option.
- This shall advance you to the next page.
- Now, scroll down and click once again on the complaints option.
- A complaint form should appear on the screen. Fill out and submit the same.
- Explain each of the queries in the possible details so that the airline can understand your problem and accordingly provide a solution.
What Are the Other Ways in Which You Can Place a Complaint About the Issues with Delta Airlines?
The help and assistance you are looking for can be easily availed for the help and assistance. You can also register complaints if your query lies unsolved. You can thus go through methods other than the call and complaint forms so that you can make a complaint and raise a hand for unsolved queries. These are explained below:
1. Live Chat: You can contact a live agent for this purpose. Thanks to the additional assistance section on the homepage of the airline, you can choose to go for placing a complaint easily. Tap on the message us option, which is available 24/7 for the help you are looking for. A message box shall appear where you can find the solution.
2. Email: The issues you are facing for which the airline is less attentive to attend, you can choose to drop an email for this. You can choose to contact the same and drop the issue you have through the email address of Delta Airlines, which is charter@delta.com. Soon you shall get a revert for the issues you have.
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